Billing, account, and privacy

Fix a Saga20 sign-in problem

2 min readUpdated 14 July 2026

Saga20 uses Google sign-in. Make sure you choose the same Google account that holds your campaigns or received the invitation.

The wrong account opens

Return to the sign-in page, choose Continue with Google, then select the correct account. If Google signs you in automatically, use a private browser window so you can choose again.

Sign-in returns to the login page

  1. Refresh the page and try once more.
  2. Allow cookies for Saga20.
  3. Temporarily disable a privacy extension that blocks sign-in redirects.
  4. Try a current version of Chrome, Firefox, Safari, or Edge.
  5. Try a private window to rule out an old browser session.

An invite does not open the campaign

Sign in with the exact email address that received or accepted the invite. Ask the campaign owner to confirm the invitation is still active and resend it if needed.

If the problem continues, email [email protected] with the account email, the page you were trying to open, and the exact error message. Do not send your password or Google security codes.

Keep going

Need a hand?

Talk to the Saga20 team

If the answer is not here, send us a message and include the campaign or session name.