Privacy Policy

Introduction

This Privacy Policy describes how Saga20, operated by Fettle Interactive Pty Ltd ("we," "our," or "us"), collects, uses, and protects your information when you use our service. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information necessary to provide and improve our service. This includes:

• Account Information: Your email address and any other information you provide during sign-up.
• Campaign Data: Information you provide about your campaigns and characters. This is fed into the summarizer at generation time so names, places, and factions come out accurate. It is not used for anything else.
• Audio Data: Session audio files you upload for processing. These are deleted immediately after processing is complete. Voice samples used for recognition are deleted within 72 hours. We do not store your voice data long-term.
• Usage Information: We may collect analytics data on how you interact with our service to help us improve it.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process your session recordings and generate summaries.
• Personalize your experience by recognizing speakers across sessions.
• Communicate with you about your account, service updates, and support.
• Ensure the security of our service and prevent fraud.
• Create de-identified, aggregated campaign trend reports for research, marketing, and community insights.

Aggregated Campaign Reports

We may publish shareable reports about D&D campaign trends based on aggregated data across many users. These reports are designed so that individuals, groups, and specific campaigns are not reasonably identifiable.

• We remove direct identifiers before analysis and reporting.
• We apply aggregation thresholds so small groups are not singled out.
• We do not include raw audio, account identifiers, or campaign-level exports in public reports.
• We do not attempt to re-identify de-identified data used for reporting.

How We Use AI

We use AI in a few parts of our service. This includes:

• Summary Generation: We use commercial LLMs from multiple providers (Gemini, Claude, Grok, etc.). Summaries are produced through a staged pipeline, with more than one model handling different parts of the process. The models we use change over time depending on which perform best on our internal benchmarks.
• Voice Processing: Speaker recognition, AI voice matching, and voice sampling are done on rented servers and GPUs.
• Classification: All classification tasks, such as identifying which entities are relevant to a summary or detecting new ones, use conventional machine learning and deterministic processing rather than generative models.

Sharing Your Information

Your information is shared just with the service providers who assist us in operating Saga20, and just to let them carry out that work for us. To see how well our ads perform, we share limited details about your device and app activity with advertising partners. Those details can include an advertising identifier, installs, sign-ups and purchases.

We Do Not Train on Your Data

We never use your session recordings, transcripts, voice data, or campaign content to train any AI models. Your recordings are deleted after processing. Your data belongs to you and is used only to generate your summaries. We will never sell your data or use it to train models.

Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not sell your data. Full audio recordings are deleted after processing, and voice samples are deleted within 72 hours. Generated summaries and campaign data are retained for you to access.

Your Choices

Campaign data can be edited or removed by you whenever you like, and you can stop receiving emails through the link included in any message. To remove your account, send an email to [email protected].

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].