Billing, account, and privacy

Change or cancel your Saga20 plan

2 min readUpdated 14 July 2026

Manage your subscription from Settings, then Billing. From there, you can view the current plan, update payment details, change plans, or cancel renewal.

Change your plan

Choose the plan that fits your usual number of recorded sessions and the features your campaign uses. The Billing page shows the current allowances and when a change will take effect.

Cancel renewal

Choose Cancel subscription and follow the confirmation steps. Your paid access normally continues until the end of the current billing period.

Canceling does not immediately delete your campaigns, summaries, or world. You can return later and resubscribe. If you want your account and campaign data removed, follow Delete a session, campaign, or account.

Fix a payment problem

Open the billing manager and check that the card details and billing address are current. If a payment still fails, email [email protected] from the address used for your Saga20 account.

Keep going

Need a hand?

Talk to the Saga20 team

If the answer is not here, send us a message and include the campaign or session name.