Privacy Policy

Introduction

This Privacy Policy describes how Saga20 ("we," "our," or "us") collects, uses, and protects your information when you use our service. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information necessary to provide and improve our service. This includes:

• Account Information: Your email address and any other information you provide during sign-up.
• Campaign Data: Information you provide about your campaigns and characters to improve summary generation.
• Audio Data: Session audio files you upload for processing. These are deleted immediately after processing is complete. Voice samples used for recognition are deleted after 24 hours. We do not store your voice data long-term.
• Usage Information: We may collect analytics data on how you interact with our service to help us improve it.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process your session recordings and generate summaries.
• Personalize your experience by recognizing speakers across sessions.
• Communicate with you about your account, service updates, and support.
• Ensure the security of our service and prevent fraud.

Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We do not sell your data. Full audio recordings are deleted after processing, and voice samples are deleted after 24 hours. Generated summaries and campaign data are retained for you to access.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@saga20.com.